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<td align=center width=25%><font color=#ffffff><b>About Teams Calling</b></font></td>
<td align=center width=25%><a href=https://bowdoin.teamdynamix.com/TDClient/1814/Portal/KB/ArticleDet?ID=133791 target=_new><font color=#ffffff>How-To Documentation</font></a></td>
<td align=center width=25%><a href=#status><font color=#ffffff>Project Status</font></a></td>
<td align=center><a href=https://forms.office.com/r/rzPCryznMt target=_new><font color=#ffffff>Sign Up to Switch!</a></td>
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<p><font size=+3><b>What is Teams Calling?</b></font></p>
<p><font size=+2>Teams Calling is Bowdoin's new way<br>to make and receive phone calls<br><i>to</i> anywhere, <i>from</i> anywhere.</font></p><br>
<p><font size=+2>With Teams Calling, you won't be shackled to your desk — you can call from across campus ... or around the world ... wherever and whenever you need to call.</font></p>
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<p><font size=+3><b>How does Teams Calling work?</b></font></p>
<p><font size=+2>Teams Calling works on your existing laptop, desktop, tablet or smartphone.</font></p><br>
<p><font size=+2>If you're already familiar with Teams, it's just like calling a campus contact ... but you can call anyone.</font></p><br>
<p><a href="https://confluence.bowdoin.edu/download/attachments/88277268/TeamsCalls_500w.jpg" target="_new"><img src="https://confluence.bowdoin.edu/download/attachments/88277268/TeamsCalls_500w.jpg" border="!" align="right" width="150"></a><font size=+2>Still new to Teams?<br>
No problem: just enter a phone number and click the "Call" button — just like on your smartphone.</font></p>
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<p><font size=+3><b>Can I Use A Desktop Phone?</b></font></p>
<p><font size=+2>Yes. Teams-compatible desktop phones will be made available soon.</font></p><br>
<p><font size=+2>Desktop phones are not necessary, though, and many of our pre-release testers have preferred using Teams apps with comfortable <a href="#headphones">headphones or earbuds</a> over a desktop phone.</font></p><br>
<p><font size=+2>Please note that our Cisco desktop phones are reaching their end-of-life, which is prompting the switch to Teams Calling.</font></p>
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<p><font size=+3><b>Teams Calling is convenient</b></font></p>
<p><font size=+2>Teams Calling is packed with features to make collaborating convenience, including:</font></p><br>
<p><font size=+1>• Visual voicemail, like on your smartphone</font></p>
<p><font size=+1>• Do Not Disturb (on-demand and scheduled)</font></p>
<p><font size=+1>• Block unknown numbers and even some spam calls</font></p>
<p><font size=+1>• Click-to-call contacts in your address book</font></p>
<p><font size=+1>• Compatible with most <a href="#headphones">headphones and earbuds</a></font></p>
<p><font size=+1>• Easily personalize your greeting</font></p>
<p><font size=+1>• Easily delegate your calls to someone else</font></p>
<p><font size=+1>• Easily configure Out Of Office features</font></p>
<p><font size=+1>and there's much, much more!</font></p>
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<p><font size=+3><b>Teams Calling is more<br>than just calling</b></font></p>
<p><font size=+2>Teams Calling supplements Teams' existing collaboration features, such as:</font></p><br>
<p><font size=+1><li> At-a-glance college staff presence indicators</font></p>
<p><font size=+1><li> Audio-only calling</font></p>
<p><font size=+1><li> Video calling</font></p>
<p><font size=+1><li> On-the-fly meetings/calls</font></p>
<p><font size=+1><li> Scheduled meetings & activities</font></p>
<p><font size=+1><li> Call recordability</font></p>
<p><font size=+1><li> Persistent in-call text chats</font></p>
<p><font size=+1><li> Persistent person-to-person or group chats</font></p>
<p><font size=+1><li> Create your own collaborative team channels</font></p>
<p><font size=+1><li> Quickly create & edit MS Office docs</font></p>
<p><font size=+1><li> File storage for Office docs, PDFs, images, etc.</font></p>
<p><font size=+1><li> Easily integrates with other Microsoft365 apps</font></p>
<p><font size=+1><li> Accessible on Macs, PCs, iPads, smartphones, etc.</font></p>
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<iframe width="560" height="315" src="https://www.youtube.com/embed/jugBQqE_2sM" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowfullscreen></iframe>
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<p><font size=+3><b>Where can I get help<br>with Teams Calling?</b></font></p>
<p><font size=+2>The I.T. Service Desk has compiled<br>
<a href="https://bowdoin.teamdynamix.com/TDClient/1814/Portal/KB/ArticleDet?ID=133791" target=_new><font color=#485bd5><b>Teams Calling resources</b></font></a><br>
that you can provide immediate answers<br>
to common Teams Calling questions.</font></p><br>
<p><font size=+2>Teams also has an excellent and easy-to-use built-in Help system, that's great for those trickier questions that we might not have thought about yet.</font></p>
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<a href=https://bowdoin.teamdynamix.com/TDClient/1814/Portal/KB/ArticleDet?ID=133791 target=_new><img src="https://confluence.bowdoin.edu/download/attachments/88277268/SupportPage_1000x628.png" border=2 align=center width=400 hspace=20 vspace=20></a>
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<font size=+1><b>Project Progress:</b></font><br>
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<td width=40% align=left><i>[Infrastructure]<br><font size=-1>July '21</font></i></td>
<td width=15%><i>[Testing]</i></td>
<td width=25%><i>[Early Adopters]</i></td>
<td align=right><i>[Teams Phones]<br><font size=-1>June '22</font></i></td>
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<font size=+1><b>Current Status:</b></font><br>
<p><b>911 "Emergency" calling service configuration</b> – The I.T. Infrastructure team is currently configuring the system to comply with 911 requirements. This process is expected to be completed by mid-February.</p>
<p><b>Testing</b> – I.T. is currently conducting extensive testing of all aspects of Teams Calling and 911 service, on an array of devices.</p>
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<font size=+1><b>Coming tasks:</b></font><br>
<p><b>Early Adopters</b> – Folks who would prefer to use Teams Calling on their existing smartphone, desktop/laptop, or tablet will be able to switch to Teams Calling beginning in March. <a href=https://forms.office.com/r/rzPCryznMt target=_new>Sign up to switch</a> if you want to ditch your old desktop phone and start using Teams Calling.</p>
<p><b>Teams Phones</b> – Global supply shortages are delaying the availability of Teams-compatible desktop phones. The college will begin distributing desktop phones in the coming weeks to users and positions that prefer to have a desktop phone (instead of or in addition to Teams apps on other devices).</p> <br><br><br><br><br>
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<td width="33%" bgcolor="#485bd5" align="center"><font color="#ffffff"><b>Certified</b></font></td><td width="33%" bgcolor="#485bd5" align="center"><font color="#ffffff"><b>Recommended</b></font></td><td bgcolor="#485bd5" align="center"><font color="#ffffff"><b>May Work</b></font></td>
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<td><ul><li>Headphone 1<br><li>Headphone 2<br><li>Headphone 3<br><li>Headphone 4</ul></td>
<td><ul><li>Headphone 1<br><li>Headphone 2<br><li>Headphone 3</ul></td>
<td>Many popular headphones and earbuds that work with your electronic devices may work acceptibly with Teams despite not being certified, such as: <ul><li>Apple AirPods<br><li>Bose headphones and earbuds<br><li>Beats headphones</ul><br>Please note that not all audio devices are compatible with Teams, and that I.T. is not able to support non-Certified devices.</i></font></td>
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<!-- <table border=0 width=100% colspace=20> <tr name=2collayout valign=top> <td name=leftcol> --> <!-- ============================================ LEFT COL =========================================== -- <table border=0> <tr valign=top><td> <table border=0 width=120 align=left><tr><td> <img src="https://confluence.bowdoin.edu/download/attachments/88277268/teams-200x200.png" border=0 align=left width=100 height=100 hspace=20 vspace=20> </td></tr></table> <font size=+2><b>What is Teams Calling?</b></font><br> <p>Bowdoin now has a new way to make phone calls that's going to seem immediately familiar to everyone: <b>Teams Calling</b></p> <table border=0 width=420 align=right><tr><td> <img src="https://confluence.bowdoin.edu/download/attachments/88277268/teams-devices-550x424.png" border=0 width=400 align=right><br> </td></tr></table> <p>For many, Teams Calling will be just a new feature in Teams – an app that we've been using to collaborate with others down the hall, across campus, or on the other side of the world. Just click on one of your contacts in Teams and click the phone icon to call them. Just like on your smartphone. In fact, Teams Calling can run on your smartphone. And your desktop/laptop. And your tablet. From anywhere.</p> <p>If you're less familiar with the Teams app, Teams Calling will still be familiar because ... well ... it's a phone system, and you can use it just like any other phone system -- by dialing a number and clicking "call". There are even Teams Calling phones that work just like regular phones, if you actually need one.</p> <br> <p><font size=+2><b>Why do we need a new phone system?</b></font></p> <p>Long before any of us ever heard of Covid-19, Bowdoin's current phone system was already slated for replacement, because it was already well beyond the vendor's end-of-support, and we can no longer get replacement phones and parts to keep it functioning in the future.</p> <p>Then the pandemic hit. And suddenly the old system's limitations became all too apparent: it didn't support working remotely well, and it didn't help us collaborate with our students and our coworkers.</p> <br> <p><font size=+2><b>When will we start using Teams Calling?</b></font></p> <p>Some staff are already using Teams Calling to test the new system.</p> <p>Unlike many I.T. projects, not everyone will switch to Teams Calling at the same time. Instead, we can work with individuals, work groups, or entire departments to determine when it works best for them to switch to Teams Calling.</p> <p>However, everyone must be switched to Teams Calling <b>by May 31, 2022</b>, when our old phone system will cease to function.</p> <br> <table border=0 width=590 align=right><tr><td><br> <iframe width="560" height="315" src="https://www.youtube.com/embed/ykymIT5IL5E" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowfullscreen></iframe> </td></tr></table> <p><font size=+2><b>How does Teams Calling work?</b></font></p> <p>Once we change a couple settings on your Bowdoin account, you'll be able to start using Teams to make calls on any of your devices that supports a version of the Teams app — your laptop or desktop, your smartphone, your tablet, or a new Teams Calling phone.</p> <p>To see Teams Calling in action, view the following video, at right.</p> --> <!-- <br> <p><font size=+2><b>Where can I get help with Teams Calling?</b></font></p> <p>The I.T. Service Desk has already created a host of super-helpful <a href="https://bowdoin.teamdynamix.com/TDClient/1814/Portal/KB/ArticleDet?ID=133791" target=_new><font color=red><b>Teams Calling resources</b></font></a> that you can refer to to get immediate answers to all your questions.</p> <p>Teams also has an excellent and easy-to-use built-in Help system, that's great for those trickier questions that we might not have thought about yet.</p> --> <!-- </td> <td name=spacercol width=40> </td> <td name=rightcol width=25%> !-- =========================================== RIGHT COL ============================================= -- <p><font size=+2><b>Teams Calling Help Info</b></font></p> <p>The I.T. Service Desk created a host of <a href="https://bowdoin.teamdynamix.com/TDClient/1814/Portal/KB/ArticleDet?ID=133791" target=_new><font color=red><b>Teams Calling resources</b></font></a> that you can refer to to get immediate answers to all your questions.</p> <p>Teams also has an excellent and easy-to-use built-in Help system, that's great for those trickier questions that we might not have thought about yet.</p> <br><hr><br> </td></tr></table> --> |